How to Fix Payroll Not Working Error in QuickBooks

/ QUICKBOOKS PAYROLL / By

How to Fix Payroll Not Working Error in QuickBooks

Whenever QuickBooks experiences any network connectivity issues, it gives the user an error message like “QuickBooks Payroll not working” “QuickBooks payroll connection error” or “QuickBooks payroll network problem”. The error messages clearly explain that this is a network issue and QuickBooks Payroll is not able to connect with the internet, so first you need to fix the network errors to resolve this issue.

It has been reported that QuickBooks Payroll users encounter a problem while sending data or direct deposit paychecks.  These errors usually appear with an error message:

  • Payroll Service Server Error. Please try again later. If this problem persists, please contact Intuit Technical Support.
  • Payroll Connection Error
  • Error: QuickBooks Desktop has encountered a problem sending your usage data.

For network related help and support you can call QuickBooks Payroll Helpline Number USA

The Following might be the Reasons you are Facing Payroll Not Working Issue:

  • If you are using Multi User mode to send payroll.
  • The security certificate of your application is invalid.
  • Common issues with your internet connection.
  • If the application is not able to connect with the server due to Network Time Out error.
  • Date and Time of your computer system are not correct.
  • Your Computer’s firewall is preventing QuickBooks from accessing the internet.

Checklist before Proceeding with Troubleshooting:

  • Make sure that the time and date settings of your computer system is correct, if not then change the time and date settings and restart your computer.
  • Ensure that you are having the latest payroll tax table downloaded. To get the latest payroll tax table Employees then Get Payroll Updates and click Update.
  • You must be using QuickBooks in Single User mode. To switch to Single User mode click File menu and select switch to Single User Mode.
  • A valid payroll subscription is required to send payroll. Verify if you are having a valid payroll subscription.
  • Make sure you are using the latest update of QuickBooks application.
  • Check if you are able to access a secure website like www.Google.com from your web browser and if not then try resetting your router to the default settings.
  • Check your computer’s personal firewall and other third party firewall applications if they are blocking QuickBooks from accessing the internet. Exclude QuickBooks application from such security software.

Quickbooks Payroll Service Connection Error

+1(855)548 3394

Troubleshooting of some Common Network Issues:

  1. Clear Internet Explorer’s browsing history:
    • Open your internet explorer web browser.
    • Under the General tab, click Browsing History.
    • Make sure to check Temporary Internet Files and Internet Files.
    • Click Delete and then OK.
    • Try to send payroll.
  2. Flushing the DNS using Command Prompt:
    • Press Windows key + R key at the same time to open the Run window.
    • In the text box of Run window type CMD and hit Enter or click OK.
    • Type ipconfig /flushdns
    • Now hit the Enter key on your keyboard.
    • Try to send payroll once again if still, you are not able to send follow the steps given below:
  3. Exclude Revocation from Internet Explorer:
    • Click Tools in Internet Explorer.
    • Select Internet Options and select Advanced Tab.
    • Under the Security tab, uncheck” Check for publishers revocation” and “Check for server certificate revocation” and click OK.
    • Restart your computer.
    • Try to send payroll data.
    • Follow the steps given below if this did not resolve your issue.
  4. Restore the Advanced settings of Internet Explorer:
    • Exit the QuickBooks application.
    • Click Tools in internet explorer and select Internet Options.
    • Under the Advanced tab, click Restore Advanced Settings.
    • Now under the settings make sure that Use TLS 1.0 is checked and Use TLS 1.1 and Use TLS 1.2 are unchecked.
    • Click OK and exit Internet Explorer.
    • Restart your computer and try to send payroll data.

If none of the troubleshooting steps mentioned above helps you resolve this issues then you might need to perform a clean reinstall of the QuickBooks application or try to use the application using Safe Mode with Networking.

We hope that we have been able to resolve QuickBooks Problem efficiently and effectively. In case you are having some issues regarding anything, contact QuickBooks Error Code Support at toll-free number.

Call Quickbooks Toll Free Number

+1(855)548 3394